TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ambiente Tapas’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Ambiente Tapas’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 4, Green Lane Trading Estate, Green Lane, Clifton Moore, York YO30 5PY. Our company registration number is 06209010. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you continue without changing your settings, we’ll assume you are happy to receive Cookies on the Ambiente website. You can change your cookie settings at any time.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

RESTAURANT TERMS AND CONDITIONS

We regret that due to the terms of our Premise Licence we are not permitted to allow entry to unaccompanied minors (under 18 years of age) even if it is for food served without alcohol.

BOOKING TERMS AND CONDITIONS

Ambiente Tapas Terms and Conditions

Where a deposit must be paid to secure the booking. Upon booking for certain times of the week you will be asked to provide card details which will be stored securely by our card processing provider stripe in the case of any party members not attending the booking your card may be charged a £10 fee per person unless suitable notice is given. We will hold tables for a maximum of 15 minutes unless pre-advised; please contact us if you are running late. Ambiente Tapas Cancellation Policy: If you are unable to honour your reservation, please cancel your booking as soon as possible so we are able to offer the table to another guest. You can cancel your reservation by calling us directly on 01904 689 784.

We regret that due to the terms of our Premise Licence we are not permitted to allow entry to unaccompanied minors (under 18 years of age) even if it is for food served without alcohol.

Ambiente Tapas Data Protection Policy: Ambiente is committed to protecting your privacy and maintaining the security of any personal information received from you. We follow strict Data Protection security procedures in line with EU legislation and will not share, sell, rent or exchange your personal information with any third party for commercial reasons. By opting into receiving marketing, either from Ambiente Goodramgate or Ambiente Tapas, you are consenting to receive marketing information, including offers, events, and promotions, from Ambiente tapas.

Track & Trace: In the event of Covid 19 contact, Ambiente will share the party organiser’s details with NHS Track & Trace in line with government guidelines where requested. The party booker’s details will still be held in line with our Data Protection Policy and GDPR.

GIFT VOUCHER TERMS & CONDITIONS

These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of physical and digital Ambiente Tapas gift cards.

These gift card terms apply to pounds sterling gift cards purchased online through the Ambiente Tapas or Tabanco by Ambiente website (gifts.ambiente-tapas.co.uk) as well as gift cards purchased in our physical Ambient Tapas or Tabanco By Ambiente restaurants.

Ambiente Tapas Ltd reserves the right to update and change the terms and conditions of our Ambiente Tapas gift cards at any time. This does not affect your legal rights. Use of your Ambiente Tapas gift card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. It is your responsibility to check these gift card terms from time to time to ensure you are aware of any changes which may have been made. Ambiente Tapas gift cards remain the property of Ambiente Tapas who maintains the right to cancel the card in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).

The value of your Ambiente Tapas gift card can be redeemed in any Ambiente Tapas or Tabanco by Ambiente restaurants provided the gift card is redeemed within the redemption period applicable. Ambiente Tapas gift cards have a redemption period of 6 months from the date of issue.

The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card.

You can Top-Up or perform a Balance enquiry at our Ambiente gift card website (gifts.ambiente-tapas.co.uk).

Validity

Your Ambiente Tapas gift card is valid for a period of 12 months from the date of activation (which for in-store shall be the date of the gift-card purchase, and for online, the date of dispatch of your order) following which they expire automatically. A gift card cannot be used after the expiry date and any remaining balance will be removed and the card will become invalid and no longer available for use. We have no obligation to remind or inform you of a gift card’s expiry and it is your sole responsibility to ensure that any balance is used in full prior to expiry.

A Gift Card expires automatically once its balance has been exhausted. A Gift Card may be topped up with additional funds provided the gift card is still valid and has not yet expired.

Gift Cards may be used to pay for the whole or any part of an in-store purchase or online order.

There is no limit on the number of gift cards that may be used in one transaction in our restaurants. To transfer the balances from multiple gift cards onto a single gift card, please contact our Customer Service team.

Lost/ Stolen/ Damaged

You are solely responsible for the safe keeping and security of your gift card following delivery. In cases where your Ambiente Tapas gift card is lost or stolen, Ambiente Tapas is unable to replace or reimburse the remaining balance on a card. Ambiente Tapas cannot be held responsible for any balance lost on a Ambiente Tapas gift card as a result of theft or fraud. All Ambiente Tapas gift cards have a unique PIN number hidden by a security panel on the back of the card which is required for online purchases. Ambiente Tapas cannot be held responsible for any unauthorised use where the card number and/ or PIN have become known to another party.

Should your Ambiente Tapas gift card become damaged, Ambiente Tapas will be able to replace the card providing you still have the card in your possession and the necessary details can be obtained.

Data Protection

Personal data relating to your purchase or use of a gift card will be used in accordance with current applicable data protection and privacy legislation and our privacy policy which can be found at: https://www.ambiente-tapas.co.uk/privacy-policy

Governing Law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.